Price Increase Starting Jan 1, 2026
TERMS of service
The Woof Grooming takes all reasonable precautions to ensure the safety, comfort, and well being of every pet in our care. Grooming involves working with live animals and, despite the highest standards of care, pets may behave unpredictably. Accidents, stress related responses, or health concerns may occur, especially with elderly pets, puppies, pets with medical conditions known or unknown, difficult to handle pets, or pets that are severely matted or undercoated.
All prices listed by The Woof Grooming are base estimates. Final pricing is determined after hands on assessment of the pet’s coat condition, behavior, size, time required, and overall handling needs. The owner acknowledges that additional fees may apply for matting, excessive undercoat, parasites, behavioral challenges, special handling, late pickup, late drop off, or special circumstances as outlined on the current pricing schedule published on our website and marketing materials.
By booking an appointment, the owner confirms they have reviewed and agree to The Woof Grooming’s current pricing and fee structure.
Pets that are matted, severely undercoated, or require additional time, labor, or specialized care will incur additional charges. Fees are based on the extent of matting or undercoat buildup and the extra time required, regardless of whether the pet is shaved, de matted, or de shedded. Humane treatment and the pet’s comfort will always take priority over cosmetic results.
If fleas or ticks are discovered during the grooming process, the pet will be treated with an appropriate flea or tick shampoo or product. This service will be performed at the owner’s expense.
Some pets require additional time, assistance, or safety measures to groom safely. Special handling fees may apply for behaviors or conditions including excessive resistance, thrashing, biting, mobility limitations, medical conditions, repeated potty accidents, or situations requiring additional handling support.
Special handling and de matting fees are charged at a rate of $60 per hour and are billed in 15 minute increments. The determination of special handling needs and applicable charges is made solely by The Woof Grooming.
The Woof Grooming is not responsible for complications, stress related effects, or injuries that may occur as a result of the normal grooming process, including clipper irritation, razor burn, brush burn, nicks, or skin irritation. We are not responsible for pre existing medical conditions, whether known or unknown, or for conditions that may be revealed or aggravated during grooming. Grooming elderly, unstable, or medically compromised pets is performed at the owner’s risk.
If a pet becomes injured or ill while in the care of The Woof Grooming, we reserve the right to determine whether veterinary attention is necessary. If the owner cannot be reached, the owner authorizes The Woof Grooming to make reasonable decisions in the best interest of the pet’s health and safety. If emergency veterinary care is required, the pet may be transported to the nearest veterinary or emergency facility. All diagnosis, treatment decisions, and associated costs are the sole responsibility of the pet’s owner.
All pets must be current on rabies vaccinations. A valid rabies certificate must be provided prior to grooming services. Bordetella vaccination is highly recommended.
Appointments must be canceled or rescheduled at least 36 hours prior to the scheduled appointment time. Appointments canceled, rescheduled, modified, or missed without at least 36 hours notice will be charged 40 percent of the scheduled service total per animal.
Arriving 20 minutes or more late will result in a canceled appointment and will be treated as a no show. After two no shows, a deposit will be required to book future appointments.
Each appointment includes a 10 minute grace period. Arrivals more than 10 minutes late will incur a $10 tardy fee.
A 15 to 30 minute courtesy notification is provided when grooming is nearing completion. A boarding e fee of $10 begins 30 minutes after the pickup notification. If a pet remains in our care for 2.5 hours or more after notification, a $50 full day boarding fee will apply.
The Woof Grooming may require a credit card to be kept on file. By booking an appointment, the owner authorizes The Woof Grooming to store payment information and charge the card on file for grooming services, add on services, cancellation fees, no show fees, late fees, or incidental charges when applicable.
We accept Credit Card, Cash, Cash App, Apple Pay, Zelle, and checks. Returned checks are subject to a $35 fee.
The owner grants The Woof Grooming permission to photograph, video record, and otherwise capture the pet while the pet is in the care, custody, or presence of The Woof Grooming.
The owner grants The Woof Grooming the unrestricted right to use, edit, reproduce, publish, and distribute any photos, videos, audio recordings, or other media of the pet for any lawful business purpose, including marketing, advertising, social media, educational content, and promotional materials, in any format or medium, now known or later developed.
This permission applies to all situations and circumstances, requires no additional consent or approval, provides no compensation, and remains in effect indefinitely.
The Woof Grooming reserves the right to refuse or discontinue services at any time if the safety of the pet or groomer is at risk or if humane grooming cannot be performed safely.
By booking an appointment, the owner acknowledges that they have read, understood, and agree to all policies stated above and release The Woof Grooming, its owners, employees, agents, and affiliates from any and all liability associated with the grooming process.
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